Privacy Policy

Relay is promoted and administered by Tomorrow Loyalty Services, LLC, a Delaware limited liability company ("Tomorrow Loyalty Services") and wholly-owned subsidiary of Group One Thousand One, LLC. This Tomorrow Loyalty Services online Privacy Policy explains how Tomorrow Loyalty Services and some of the companies it may work with, collect, use, share and protect information in relation to this website and any associated mobile applications or online services, and any content or information contained therein (this "Site"), and your choices about the collection and use of your information. This Site may contain links to other web sites and this Privacy Policy does not apply to those sites. If you link to those sites, Tomorrow Loyalty Services recommends that you review those sites' privacy policies.

Consistent with this Site's Terms & Conditions, this Privacy Policy applies to all visitors, users, and others who access this Site ("Users"). Tomorrow Loyalty Services may modify or update this Privacy Policy from time to time, so please review it periodically. Tomorrow Loyalty Services may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of this Site after any modification to this Privacy Policy will constitute your acceptance of such modification.

In addition to this Privacy Policy, your relationship with Tomorrow Loyalty Services may be governed by additional privacy policies you have agreed to as an insurance agent, business partner, Tomorrow Loyalty Services customer or contract holder, or in another capacity, particularly with respect to any products or services offered by Tomorrow Loyalty Services and its affiliate, subsidiary and parent entities. For example, Tomorrow Loyalty Services will observe more restrictive practices that those described in this Privacy Policy with respect to your personal information where required by law or in other contractual obligations.

Personal and Technical Information Collected

This Site may collect personal information that you voluntarily provide. This Site may also collect information on preferences, such as which pages on this Site you visit and certain technical information on your computer and operating system. Specifically, Tomorrow Loyalty Services may collect the following types of information:

  1. Information you provide directly:
    • Any username and password information provided for Site registration and login.
    • Your name, contact and other user information you may provide (e.g., address, phone number, email), such as when registering on this Site, or otherwise communicating with Tomorrow Loyalty Services.
    • Any content (e.g., photos, comments, and other materials) that you provide to this Site, along with any information you provide about yourself or the content (collectively, "User Content").
    • Communications between you and Tomorrow Loyalty Services. For example, Tomorrow Loyalty Services may send you emails regarding Tomorrow Loyalty Services products or services, this Site, or technical and security notices. Note that you may not be able to opt out of certain Site- or related e-mails.
    • Tomorrow Loyalty Services recommends that you do not send any confidential or sensitive personal information to Tomorrow Loyalty Services via nonsecure methods of communication, including via public electronic communication channels, such as Internet e-mail, which are generally not secure. Tomorrow Loyalty Services is not responsible for any use of such insecure communication channels.
  2. Analytics information:
    • Tomorrow Loyalty Services may use third-party analytics tools to help it measure traffic and usage trends for this Site. These tools collect information sent by your device or this Site, including the web pages you visit, add-ons, and other information that assists Tomorrow Loyalty Services in improving this Site. Tomorrow Loyalty Services collects and combines this information with similar analytics data from other Users so that it cannot reasonably be used to identify any particular individual User.
  3. Cookies and similar technologies:
    • When you visit this Site, Tomorrow Loyalty Services may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use this Site and provide features to you.
    • Tomorrow Loyalty Services may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by Tomorrow Loyalty Services or such third parties.
    • You may be able to set your browser or device to prompt you before you accept a cookie, accept cookies automatically or reject all cookies. However, if you choose not to accept cookies from this Site, you may not be able to access and use all or parts of this Site or benefit from the information and services which it offers.
  4. Log file information:
    • Log file information may be automatically reported by your browser to Tomorrow Loyalty Services servers each time you make a request to access (i.e., visit) this Site. It can also be provided when the content of this Site is downloaded to your browser or device.
    • When you use this Site, Tomorrow Loyalty Services' servers may automatically record certain log file information, such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on this Site, domain names, landing pages, pages viewed, and other such information. Tomorrow Loyalty Services may also collect similar information from emails sent to our Users which then help track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of this Site.
  5. Metadata:
    • Metadata is usually technical data that is associated with User Content. For example, metadata can indicate how, when and by whom a piece of User Content was collected and how that content is formatted. Please note that metadata associated with certain types of User Content, such as pictures, may also include location information about where the User Content was recorded (i.e. geotags).

How Personal Information Is Used

In addition to some of the specific uses of information described in this Privacy Policy, Tomorrow Loyalty Services may use information that it receives through this Site to:

  1. Provide Tomorrow Loyalty Services products or services;
  2. Help you efficiently access and manage your information, provide you with customer support, and perform other functions described to you at the time of collection;
  3. Remember certain information so you will not have to re-enter it during your visit or the next time you visit this Site;
  4. Provide personalized content and information to you and others, which could include various forms of marketing;
  5. Provide, improve, test, and monitor the effectiveness of this Site;
  6. Enforce or exercise any rights in this Site's Terms & Conditions;
  7. Develop and test new products, services or features;
  8. Monitor metrics such as total number of visitors, traffic, and demographic patterns; or
  9. Diagnose or fix technology problems.

Sharing Of Your Information

Tomorrow Loyalty Services will not rent, sell or share your personal information to third parties outside Tomorrow Loyalty Services or its affiliate, subsidiary or parent entities without your consent, except as noted in this Privacy Policy or as permitted in your other contractual relationships with Tomorrow Loyalty Services.

  1. Parties with whom Tomorrow Loyalty Services may share your information:
    • Tomorrow Loyalty Services may share User Content and your information (including but not limited to, information from cookies, log files, metadata and usage data) with third-party organizations that help Tomorrow Loyalty Services provide this Site or other Tomorrow Loyalty Services products or services to you ("Service Providers"). Service Providers will be given access to your information as is reasonably necessary to provide this Site or other Tomorrow Loyalty Services products or services under reasonable confidentiality terms.
    • Where contractually and legally permitted, Tomorrow Loyalty Services may share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
    • Tomorrow Loyalty Services may remove parts of data that can identify you and share anonymized data with other parties. Tomorrow Loyalty Services may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
  2. Parties with whom you may choose to share your User Content:
    • Any information (e.g., name) or content (e.g., picture) that you voluntarily share or disclose for public posting to this Site (such as in a Site user forum) becomes available to the public.
  3. What happens in the event of a change of control:
    • If Tomorrow Loyalty Services is acquired or Tomorrow Loyalty Services transfers part or the whole of its assets to another organization, your personal information and any other information collected through this Site may be among the items transferred. The buyer or transferee will have to honor the commitments Tomorrow Loyalty Services has made in this Privacy Policy.
  4. Responding to legal requests and preventing harm:
    • Tomorrow Loyalty Services may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if Tomorrow Loyalty Services has a good faith belief that the law requires it to do so. Tomorrow Loyalty Services may also access, preserve and share information when it has a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect Tomorrow Loyalty Services, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information Tomorrow Loyalty Services receives about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of Tomorrow Loyalty Services's terms or policies, or otherwise to prevent harm.

How Your Information is Stored

Storage and Processing:

  1. Your information collected through this Site will be stored and processed in the United States.
  2. By using this Site you consent to the transfer of information to anywhere in the United States where Tomorrow Loyalty Services or its Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  3. Tomorrow Loyalty Services uses commercially reasonable safeguards to help keep the information collected through this Site secure and takes reasonable steps to protect your personal information. However, Tomorrow Loyalty Services cannot ensure the security of any information you transmit to Tomorrow Loyalty Services or guarantee that information stored on this Site may not be accessed, disclosed, altered, or destroyed.
  4. You agree that Tomorrow Loyalty Services may communicate with you electronically regarding security, privacy, and administrative issues, such as security breaches. Tomorrow Loyalty Services may post a notice on this Site if a security breach occurs. Tomorrow Loyalty Services may also send an email to you at the email address you have provided. You may have a legal right to receive this notice in writing.
  5. Please do your part to help Tomorrow Loyalty Services. You are responsible for maintaining the secrecy of any non-public information that you provide (e.g., username and password), accessing this Site only from a secure computer or device and a secure network connection, and for controlling access to emails between you and Tomorrow Loyalty Services, at all times. Your information may also be affected by your use of social media services (e.g., Facebook, Twitter) that may be featured on this Site (e.g., social links), or by social media services that you are connected with when accessing this Site. Tomorrow Loyalty Services is not responsible for the functionality, privacy, or security measures used by you or other organizations.

Your Choices About Your Information

  1. Your profile/privacy settings:
    • Unsubscribe from email communications from Tomorrow Loyalty Services by clicking on the "unsubscribe link" provided in such communications. As noted above, you may not opt out of certain Site- or related communications (e.g., transaction confirmations, technical and security notices).
    • Contact Tomorrow Loyalty Services with any inquiries about your personal information on this Site. Applicable privacy laws may provide you with the right to access and/or request the correction of errors or omissions in your personal information. Tomorrow Loyalty Services will respond to inquiries and requests within the time allowed by applicable privacy laws and will make every effort to respond as accurately and completely as possible. In certain exceptional circumstances or for security reasons, Tomorrow Loyalty Services may not always be able to provide access or changes to certain personal information.
  2. How long Tomorrow Loyalty Services keeps your information:
    • Certain information that you provide to this Site may be retained indefinitely, consistent with this Site's Terms & Conditions. However, Tomorrow Loyalty Services retains personal information relating to specific relationships (e.g., insurance agents, business partners, Tomorrow Loyalty Services customers and contract holders) as needed for business and legal purposes, in accordance with applicable contractual and legal requirements, and consistent with its document retention practices.

Children's Privacy

Tomorrow Loyalty Services does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for this Site. This Site and its content are not directed at children under the age of 13. In the event that Tomorrow Loyalty Services learns that it has collected personal information from a child under age 13 without parental consent, Tomorrow Loyalty Services will delete that information as quickly as possible. If you believe that Tomorrow Loyalty Services might have any information from or about a child under 13, please contact Tomorrow Loyalty Services using the contact information provided below.

Do Not Track

Some web browsers offer a Do Not Track ("DNT") setting that can signal websites or services that the user does not want certain information about webpage visits collected over time and across websites or online services. Irrespective of DNT signals, Tomorrow Loyalty Services handles all user information consistent with its Terms & Conditions and this Privacy Policy.

Other Websites And Services

Tomorrow Loyalty Services is not responsible for the practices employed by any websites or services linked to or from this Site, including the information or content contained within them. Please remember that when you use a link to go from this Site to another website or service, Tomorrow Loyalty Services's Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on this Site, are subject to that third party's own rules and policies. In addition, you agree that Tomorrow Loyalty Services is not responsible and does not have control over any third-parties that you authorize to access your User Content or personal information. If you are using a third-party website or service and you allow them to access your User Content or personal information, you do so at your own risk.

Contacting Tomorrow Loyalty Services

If you have any questions regarding this online Privacy Policy or Tomorrow Loyalty Services's privacy- related practices, please contact Tomorrow Loyalty Services by phone 1-800-472-9024, or by mail at:

Attn: Website Administrator
Tomorrow Loyalty Services
401 Pennsylvania Parkway, Suite 300
Indianapolis, IN 46280

Tomorrow Loyalty Services Online Privacy Policy
The effective date of this Privacy Policy is May 11, 2018.